Solution for error code 80090016
Here we give you 2 solutions to resolve the error code issue:
Below are steps for resolving the Trusted Platform Module (TPM) and/or using a PIN for Signing-in:
TPM Solution
- Log off the current user.
- And then login on the workstation using the administrator account. Rename the following folder:
C:\users\$dir\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy
- To: C:\users\$dir\AppData\Local\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy.old
- Now, log off from the administrator account and login as the user.
Note: Please remember that you need to do this with the affected user account logged off. You can log in as a different administrator or do this via network share.
Once you launch Outlook and Teams, it should work fine. You would notice that you may have been signed out from OneDrive as well. Sign in to OneDrive as well to check if it is functioning normally or not.
After starting Outlook, you will need to re-enter your password. You may get an organization prompt, select Yes to “Allow my organization to manage this device”.
This method may throw the same TPM error once more but if you ignore it. Outlook should continue to load and will not show the error again.
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